Seize the Moment: Google’s Micro-Moments & Your PPC Strategy
877-655-8227

Blog

Seize the Moment: Google’s Micro-Moments & Your PPC Strategy

Analyst, Search & Social
February 23, 2017

As mobile searches continue to grow, so does Google’s emphasis on the “mobile-first world.” To compete in this world, brands and businesses must be present in the micro-moment. The micro-moment sounds like fancy marketing jargon, but you’ve probably experienced three micro-moments today.

 

What are micro-moments?

Google defines micro-moments as “the moments when you turn to a device—often your smartphone—to take action on whatever you need or want right now. They’re the I-want-to-know, I-want-to-go, I-want-to-buy, and I-want-to-do moments that are loaded with intent, context, and immediacy.”

We’ve all been there. Reaching for a mobile device for a quick search is second-nature these days. It’s critical that brands and businesses are there to answer users’ questions and needs in the moment. Ultimately, micro-moments are key touch points in the consumer journey, and, when added together, these moments determine how that journey ends.

 

Identifying key micro-moments

As mentioned above, Google breaks micro-moments into four general categories:

 

Google Micro Moments (source)

Not all four micro-moment categories will be applicable to all businesses. Still, there are a handful of PPC strategies that brands can and should employ to capitalize on these moments.

Keep in mind that the best micro-moment strategies start with data analysis. Analyzing the data will help you identify why, where, and how potential customers search in the moment. Understanding their goals and desires will only help you better meet their needs.

 

How to capitalize on micro-moments

1) Utilize long-tail keywords

Imagine you need shampoo to clean that gorgeous, curly hair atop your head. Without hesitation, you turn to your phone to look for answers. In micro-moments like these, long-tail queries help users find exactly what they’re looking for.

As a business, you’ll want to include these longer keywords in your PPC strategy—’what shampoo should I buy for curly hair’ or ‘best shampoo for curly hair.Although these long-tail keywords have lower search volumes, they often show higher intent and give businesses the opportunity to better meet their customers’ needs.

 

2) Write really specific ad copy

This strategy goes hand in hand with long-tail keywords. Group long-tail keywords into distinct ad groups and write super specific ad copy for each ad group. This allows you to deliver ads and content that provide relevant solutions and answers to the questions your customers ask.

If possible, try to appeal to the raw thought like “what shampoo is best for my curly hair?” Ad copy addressing this query would look something like “Stop stressing about those curly tresses. Try the best shampoo for curly hair today!”

In most cases, this personalized messaging will result in higher click-through rates and might have a positive impact on quality scores.

 

3) Prioritize mobile

This strategy can’t be overstated. Since micro-moments are typically happening on mobile devices, you need a mobile strategy to make the most of them. 

Make sure that your paid landing pages (and your whole site, for that matter) are optimized for mobile. Test mobile specific ad copy. Use AdWords’ Device Paths Report to figure out which devices are the most important touch points. Tweak device bid adjustments across all campaigns. Give call-only ads a shot. I could go on, but I’ll save it for another blog post.

 

4) Employ remarketing and RLSAs

According to Google’s research, 90% of consumers who own multiple devices switch between screens to complete tasks. For this reason, it’s important to stay connected with your audience throughout the journey and across all devices.

On AdWords, this requires using both display remarketing as well as remarketing lists for search ads (RLSA). Employing a combination of these retargeting strategies guarantees a strong brand presence throughout the multi-device consumer journey.

Keep in mind, RLSAs also enable you to show different ad copy to return visitors. Take advantage of this golden opportunity and write even more specific and enticing ads.

 

5) Don’t forget about “near me” keywords

Have a brick-and-mortar store? Pore over your search terms and look for potential micro-moment queries. For example, during I-want-to-go moments, people frequently search the web with “near me” phrases. Be sure to incorporate these into your keyword strategy.

 

--

Thanks to smartphones, micro-moments can happen anytime, anywhere. As businesses and marketers, it’s on us to be present for these real-time, intent-driven moments. So quit reading and get seizing.

Have you mastered micro-moments? What PPC strategies do you use? Tweet us @Perfect_Search.

 

Analyst, Search & Social
Quinn, a Notre Dame alum, hails from Oconomowoc, Wisconsin (A.K.A. BROconomowoc, A.K.A. The Real OC). Though he’s not afraid to admit that he wants to swim in a pool of spaghetti noodles, his guilty pleasures are shower beers and The Bachelor.
"Perfect Search greatly exceeded our expectations by helping us improve year-over-year growth from -34% to 84% in our first four months – all without understanding Russian."
Aaron Block

Tweets

Perfect Search Media
6h

It's time for a spring refresh. Why not clean up your site's with audit tips from

Perfect Search Media
1d

RT : While you weren't watching, the Senate voted to gut rules protecting your internet privacy

Perfect Search Media
1d

The SERP is going under an extreme makeover in the US & Brazil. are *probably* going to be a thing.

Perfect Search Media
1d

What's more 90's than frosted tips? People were afraid to put credit card info online. Not true anymore.

Perfect Search Media
2d

RT : We tried to post fake news on Facebook, this is what happened

Perfect Search Media
2d

While single page sites are great for experience, they're not the best for . Here's why.

Perfect Search Media
2d

Are you competing with yourself on ? Don't be. Here's how to fix that.

Perfect Search Media
3d

Finding a perfect match is always hard. is making it even harder by diluting exact match keywords.

Perfect Search Media
3d

Take a break from watching at your desk. Read about & the big dance instead.

Perfect Search Media
3d

RT : Helpful Tips for Doing Search in a Low-Volume Niche by

Perfect Search Media
4d

isn't done in a day--but there are a few items you can churn out quickly. Helpful tips from

Perfect Search Media
4d

OK . Glad you removed the audio ads from Google Home so fast. Hopefully that won't become a thing.

Perfect Search Media
4d

What do you do when you're tryna slide into those DMs without being weird? 's got answers:

Perfect Search Media
5d

If your business isn't already getting hyperlocal, now's the time:

Perfect Search Media
5d

Don't panic if your view-through conversion metrics seem to nosedive next week!

Perfect Search Media
5d

Pro-tip: they use a local angle for each of their six markets

Perfect Search Media
5d

Awkward… Google's metrics aren't as accurate as you might think:

Perfect Search Media
6d

Time to remove some of the mystery of :

Perfect Search Media
6d

If you've ever fallen into a black hole of Wikipedia pages, you'll love Google's "People Also Ask" feature:

Perfect Search Media
6d

Constantly feeling pressed for time? Do yourself a favor with these tips:

Perfect Search Media
6d

The line between and is getting blurry:

Perfect Search Media
1w

Bidding on your brand, remarketing, and more: here are 5 strategies to use in 2017

Perfect Search Media
1w

You might have heard about blockchain in relation to , but it has potential too:

Perfect Search Media
1w

ICYMI, Mac users: there is finally a version of Editor for you

Perfect Search Media
1w

TV networks are good at more than just creating hit shows:

Perfect Search Media
1w

Particularly relevant for after the Facebook ad views debacle: what defines a "view" anyway?

Perfect Search Media
1w

Facebook Live is about to get realer than ever:

Perfect Search Media
1w

Thought you knew ? It's all about bot-to-bot marketing now:

Perfect Search Media
1w

We can't pretend we wouldn't use this just to find every cat in a video:

Perfect Search Media
1w

You might want to live in forever, but says email marketing is stepping it up this year:

Find us on Facebook

It's time for a spring refresh. Why not clean up your site's with audit tips from